Shopping Information
To place an order, simply browse our online store and add the desired items to your shopping cart. Proceed to the checkout page, where you'll enter your shipping and payment details. Once confirmed, your order will be processed, and you'll receive a confirmation email.
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), COD, and other secure online payment gateways. Some regions may have additional local payment options available.
Shipping times depend on your location and the shipping method chosen. Generally, we strive to process orders within 1-3 business days, but actual delivery times may vary. During checkout, you'll be provided with an estimated delivery date.
Payment Information
We accept various payment methods, including credit cards, debit cards, PayPal, and other secure online payment gateways. Some regions may have additional local payment options available.
Yes, we take the security of your payment information seriously. Our website uses encrypted connections (SSL) to protect your personal and payment details, ensuring a safe and secure transaction.
Our website may support payment in multiple currencies, depending on your location and the available payment methods. During checkout, you can select your preferred currency if applicable.
Refund eligibility depends on the nature of your purchase and our refund policy. If you believe you are entitled to a refund, please refer to our Returns & Refunds page or contact our customer support for assistance.
Order & Returns
Order processing times may vary depending on the product and its availability. In general, we strive to process orders within 1-3 business days. However, during peak seasons or special promotions, processing times may be slightly longer.
Your satisfaction is our absolute top priority, if something isn’t quite right, we’re always here to help.
Please review our policies carefully before placing your order.
While we do our best to ensure the best quality delivered, if by any chance you receive a defective, damaged or incorrect item, please contact us within 48 hours of delivery for refund or exchange.
Items must be unused, unwashed, and in their original condition as sold with all original packaging intact.
Refunds:
Refunds requests must be submitted and approved by our team.
Once we receive the returned items and confirm it meets our conditional requirements, the refund will be processed.
Refunds are issued on same visa* used to place the order or Instapay if payment is cash on delivery*
Processing time may vary depending on the bank and service provider timeline.
Please allow a time span of 10 days from processing the request till we receive the items back in our warehouse.
Exchanges:
Delivery fees for exchanges are to be covered by the customer.
You can inform us of your decision by e-mail yusrmodest@gmail.com
Non-eligible Items:
After 14 days of delivery, no refunds or exchanges will be accepted.
Items that show signs of use, washing, or alteration will not be eligible.
Yes, we offer exchanges for eligible items. If you wish to exchange an item for a different size, color, or variant, please contact our customer support team for assistance.